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Logo Markas

Better
every day
.

2023 Sustainability Report

Letter to Stakeholders

It is with great excitement and pride that I present the 2023 Sustainability Report for Markas Group. This document is far more than a mere summary of our achievements; it is a concrete testament to our unwavering commitment to a sustainable and responsible future.

"As we approach 2030, we are increasingly aware that the path toward sustainability requires ongoing commitment and constant adaptation to new global challenges".

Christoph Kasslatter
CEO

Made to do better

It's spelled Markas, it stands for care, it means quality.
We are a family business that has grown into a leader in the service industry.

Famiglia
 

family

Paesi
 

countries

39

years of history

Persone
>  

employees

We look far into the future. Then we go beyond it.

Excellence is just the beginning.
We strive for the best. It’s the horizon we set our sights on.

Our focus remains firmly on a sustainable tomorrow.

Markas Lab
Ideas

151 employees’ ideas collected (a 119% increase over the 2022 edition).

Robotic task force

Exploration of cutting-edge technologies to enhance efficiency and safety in the Clean sector.

Guaranteed quality, anywhere

Standardised operating processes to ensure the same quality, efficiency and coherence across all our office sites.

A clear commitment:
no shortcuts

Our actions express who we are: reliable, passionate and ethical.

Corporate social responsibility is in our DNA.

Governance, Risk and Compliance

A new model for risk analysis and corporate governance monitoring

Multifactor Autentication

Servers protected with geolocation-based 2-factor authentication

Whistleblowing

Our whistleblowing system now covers every company in the Group

IT Security

IT systems monitored 24/7

Breaking free from clichés,
we unlock potential

Our story is one of constant growth.
We embarked on this journey together with our people, creating a work environment where everyone can leverage their skills and reach their potential.

We've grown together with our team and will continue to grow with them.

Persone
>   *

employees

presenza-femminile
  %

female presence

smart-working
 

hours of remote work

formazione
 

hours of training provided

* This number includes both direct Markas employees and leased employees.

Added value
for all

Our customer’s full satisfaction is our primary goal.
But it’s only the beginning.

We aim to be a central part of the community’s development, weaving strong and lasting relationships, and adding value at every step.

1 Million
euros

to support the stability of our employees and their families

The evolution of SmartCare

An innovative digital solution supporting nursing staff with a patient-centered approach

Food safety

Informative tips to promote a culture of food safety

Digital traceability

All-digital traceability of foods at the Vigasio plant

Supplier qualification

Software introduced to handle the supplier qualification procedure

SWAP
agreements

SWAP agreements ensuring energy price stability and certainty

Less is more

Responsibility.
It's a guiding principle that sets our work apart, driving us to maximize resource efficiency.

Responsibility means reducing waste and minimising reliance on non-renewable energy sources to help protect the environment.

 

Lights off

We switched off all our signs and lights in Italy for a full day

Sustainable fleet of vehicles

We have invested in electric company vehicles