Dear Stakeholders,
It is with great excitement and pride that I present the 2023 Sustainability Report for Markas Group. This document is far more than a mere summary of our achievements; it is a concrete testament to our unwavering commitment to a sustainable and responsible future.
Within these pages, you will find a detailed analysis of our activities and the challenges we have faced, always guided by our dedication to ethical and sustainable operations.
2023 marked a period of growth for our five divisions: Clean, Food, Housekeeping, Logistics&Care, and Facility. Thanks to the resilience, consistency, and dedication of our people, we achieved a turnover of €380 million, thereby solidifying our role as a trustworthy player in the multiservice sector.
We reached significant milestones through numerous innovative projects. In particular, we intensified our commitment to improving energy efficiency across our services, adopting cutting-edge technologies aimed at reducing natural resource consumption and CO₂ emissions. Furthermore, we invested in digitalization projects to make our services increasingly efficient, timely, and transparent, providing tailored solutions that meet our clients' specific needs.
On the social front, the well-being of our employees remains a priority. In 2023, we allocated €1 million distributed among our employees to support them and enhance their overall well-being. We continued to promote policies of inclusion, diversity, and equal opportunities, achieving the Gender Equality certification in November 2023. The personal and professional growth of our people is essential to us, which is why we have invested in new training programs. We believe that a stimulating and inclusive work environment is the key to long-term success.
As we approach 2030, we are increasingly aware that the path toward sustainability requires ongoing commitment and constant adaptation to new global challenges. Ecological transition, social inequalities, and the need for fairer governance will continue to be key topics in the coming years.
That is why we will continue working closely with our partners, clients, and stakeholders to create innovative solutions that address the challenges of our time and meet the needs of an ever-evolving market.
We are guided by the values of reliability, commitment, and fairness, which have always distinguished us and are reflected in every project and challenge we tackled in 2023. These values are the foundation of our success and will continue to guide us into the future, supporting the implementation of our long-term strategy, Markas 2030. This evolving strategy, with a clear vision of who we are and who we aspire to become, will lead us toward 2030, stronger and more mindful.
Finally, I would like to express my heartfelt thanks to each of you who have contributed to the growth of our Group. Your dedication and your ability to work together have once again been the driving force behind our success.
Christoph Kasslatter
CEO